Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

Municipal shoes are special shoes made for walking around in your city. They are designed to make your feet feel cozy and comfortable as you explore the streets, parks, and sidewalks. These shoes are perfect for people who want to enjoy their urban adventures without any discomfort or soreness in their feet.

One of the most important things about municipal shoes is their design. They are made with soft and flexible materials that allow your feet to move freely. Unlike some other shoes that can feel tight and restrictive, municipal shoes give your toes and arches plenty of room to breathe and move comfortably.

The soles of municipal shoes are also specially designed to provide cushioning and support. They have a soft and squishy layer that absorbs shock when you walk on hard surfaces like concrete or asphalt. This means that your feet won't get tired as quickly, and you can walk for longer without feeling achy.

Another great thing about municipal shoes is that they come in a variety of styles and colors. Whether you like a classic look or prefer something more modern, there's a pair of municipal shoes for you. You can even find them in fun and vibrant colors that match your personal style.

One of the best things about municipal shoes is that they are easy to clean. City streets can be dirty, and your shoes can quickly get dusty or muddy. Municipal shoes are made with materials that are easy to wipe clean, so you can keep them looking fresh and new.

Municipal shoes are also very durable. They are designed to withstand the wear and tear of city life. Whether you're walking to work, running errands, or exploring the city's attractions, your municipal shoes will stay in great shape.